Electronic
Commerce / Implementation Guide
Chapter
1
DOFASCO and Electronic
Commerce
The Electronic Commerce Program is being developed
in support of Dofasco's
commitment to "continuous improvement". The program will simplify
the
information flow between Customer and Supplier by facilitating changes
to
daily processes, and supporting a closer, more flexible business
relationship.
In this chapter we explain the elements of the
program, the planned
implementation strategy and your role and responsibilities as a supplier
in
that program.
1.1 Strategy Statement
The markets traditionally served by Canadian Steel
producers have changed
dramatically in the last few years. At Dofasco, we strive for quality
by being the
best we can be at everything we do. The aim of our marketing efforts
is to focus
on opportunities for continuous improvement in the quality of our products
and
service to our Customers.
Some of the key changes in the steel producers'
markets have been a tightening
of relationships between Customer and supplier, dramatic shortening of
the time
between order and expected shipments, and significant increases in the
expectations of quality, not only in products, but in services as well.
Increasingly
the only effective way of meeting these demands is to fully support relationships
with Electronic Commerce.
Dofasco will have high quality, comprehensive and
fully competitive Electronic
Commerce relationships with Outside Processors.
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1.1.1 Dofasco's Overall Strategy
The Electronic Commerce program supports Dofasco's
aim for continuous
improvement in the quality of our products and service to our customers,
by enabling us to:
- provide timely, accurate information
- conduct business transactions electronically
- quality and customer service.
Timely, Accurate Information
Basically, this means that both parties will strive
to provide accurate information.
We realize there will be a continuous process of reducing and minimizing
errors.
Dofasco and Outside Processors and/or Storage Facilities will provide
"event
driven" communication as much as possible.
Business transactions
Initially Dofasco plans to implement transactions
that relate to Material flow
and Material processing. In subsequent stages, we will extend our
EDI
transactions to include Order and Invoice related functions.
Quality and Customer Service
Streamlining processes and reducing costs go hand
in hand with quality and
Customer service. Operating electronically allows Dofasco and Outside
Processors and Storage Facilities to respond faster to customer needs.
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1.1.2 Implementation
Strategy
Dofasco will meet with it's Outside Processors and
Storage Facilities to
customize an Electronic Commerce implementation plan that suits the
business needs of both the Outside Processor and Dofasco. When the
business procedures are defined, the technology will be deployed that
meets those business needs.
(See section 1-2 for a complete list of transactions)
1.2 The New Business Cycle
- Phase 1
The transactions in the traditional "paper" business
cycle have been
partially replaced with electronic transactions.
In this document, we:
- describe the current business cycle
- provide a brief explanation of the paper-based
transactions
- describe the Phase 1 electronic business cycle
- provide a brief explanation of each EDI transaction
set
1.2.1 The Current Business
Cycle
The current business cycle is a paper-based environment.
1.2.2 The Paper Transactions
There are numerous paper transactions in the current
business cycle,
which are explained here in the sequence they occur.
Lineup/OPOR/Commitment List
When Dofasco's internal steel processing is complete,
the coils are sent to a
Shipping location and our internal systems are updated. A lineup
is created,
an OPOR (Outside Processor Order Release) is created to enable shipment
of steel and a Commitment list prepared.
This information is faxed manually to the Outside
Processor.
Inspection Report
Upon receipt of shipment at the Outside Processor,
as well as production
at the Outside Processor, material is inspected. If it is damaged
or non
conforming, an Inspection Report is filed with Dofasco. If there
is no
damage or non-conformance, an Inspection Report is not required.
Production Report
As steel is processed at the Outside Processor,
Dofasco monitors the
progress by phone. Production reports are completed by the Outside
Processor and sent by fax or courier. These reports are posted to
our internal system as received. There can be a gap of 12 to 24
hours
after production until the reports are posted.
Bill of Lading
When the Outside Processor completes the processing
of steel, they
produce a bill of lading. (Ready to Ship Notice.)
Load Tally
The Ready-to-Ship notice triggers the process to
notify customers and create
the Dofasco bill of lading. Dofasco notifies customers via a faxed
or EDI
status report and/or by phone. The load tally contains detailed
coil information
on one or more bills of lading. The trigger for the load tally can
be either
immediate, or after a customer requests shipment. This action triggers
the
sending of the Test Report (autofax) to the customer and prepares
Customs Documentation, which is manually faxed to the carrier or Customs
Broker.
Shipment Request
The customer contacts Dofasco or the Outside Processor
to arrange pickup
by phone.
Shipped List
When goods are shipped, the Outside Processor notifies
Dofasco and the
information is posted. For customer ASN's (Advance Ship Notice),
the
Outside Processor phones Dofasco upon shipment and Dofasco triggers
the sending of an ASN via EDI. The Outside Processor then faxes
the
“material-shipped-yesterday” list to Dofasco. This triggers the
process
of issuing an invoice to the Customer.
As can be seen from the previous description, the
current process is not only
paper intensive, but also requires that documents be handled numerous
times
and data be re-entered for each operation. This results in a slower process
and increased chances of error, affecting the performance of all parties,
and
ultimately, the level of service to our customers.
The new electronic process overcomes these drawbacks,
by eliminating
the paper - and consequently, the manual handling and data transcriptions,
resulting in accurate, more timely information.
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1.2.3 The Revised Business Cycle (Phase 1)
Phase 1 of the revised business cycle is primarily electronic transactions.
...
1.2.4 The EDI Transactions
There are 9 transactions sets in Phase 1 of the electronic business cycle.
They are explained here in the sequence in which they occur.
Material Transfer (Advance Ship Notice)
856*/90**
As material leaves Dofasco, an ASN will be sent
to the Outside Processor.
This will provide timely and accurate information on the details of the
substrate.
Material Receipt 861*/91**
Upon receipt of the steel, the Outside Processor
will send Dofasco a
confirmation acknowledgment, which will update Dofasco's internal
system directly.
Production Reporting 870*/92**
The Outside Processor will send Dofasco Order Status
updates as material
is processed during the day. The reports will update Dofasco's internal
system directly. This will enable Dofasco personnel to have access
to
accurate and timely order status where an Outside Processor is concerned.
Hold Report 870*/96**
If the steel is defective at the Outside Processor
and is held before further
processing, the Outside Processor will send Dofasco a Hold transaction.
Release Report 870*/96**
When Dofasco releases the steel, they will send
the Outside Processor a
Release transaction.
Reapplication 867*/97**
Sometimes it is necessary to reassign steel to
different orders. This is
handled via a Reapplication transaction. Dofasco will send the Outside
Processor a Reapplication advice.
Reapplication 867*/97**
In this transaction, the Outside Processor will
reassign steel, based on business
rules. The Outside Processor will send a Reapplication transaction.
At this
time Dofasco does not intend to use this transaction as there has not
been a business case identified for its use with the Outside Processor.
Material Transfer (ASN) 856*/90**
Upon the shipment of steel from the Outside Processor,
an ASN
will be sent to Dofasco.
Inventory Handoff 846*/89**
The Outside Processor will send Dofasco an Inventory
Advice to report
a "snapshot" of the material in inventory at a specified point in time
(may include in-transit material from certain Outside Processors/Outside
Storage Facilities). The Inventory Advice will be used by Dofasco
to reconcile all inventories.
* X12 Transaction Numbers
** COMPORD Transaction Numbers
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1.3 SECTION 1-3
Roles & Responsibilities
For a business process to be successful, the roles and responsibilities
of each trading partner must be clearly understood. In this document,
we list the roles and responsibilities of the Outside Processor and
Dofasco to support the new business cycle.
- Outside Processor/Dofasco roles
- Outside Processor/Dofasco responsibilities
1.3.1 Roles
Each party must:
- Be able to receive and send business documents via EDI.
- Take steps to ensure that the documents and data sent are
accurate and complete.
Outside Processors and Storage Facilities will:
- Provide material status and production data, as requested by Dofasco.
- Supply processed coils to Dofasco or its customers, as per
mutual agreement.
1.3.2 Responsibilities
Commitment To Electronic Commerce
The Outside Processor agrees to receive and send
the required business
documents via EDI, unless specifically waived by Dofasco.
Business Commitment
The Outside Processor must use either a VAN or
a Direct Link.
User ID on a VAN
The Outside Processor will establish a User ID
with a Value-Added
Network (VAN) to identify its company. The presence of this User ID in
any EDI interchange will be sufficient to verify the source of the data
and
the authenticity of the document. The Outside Processor will notify Dofasco
of any changes in the VAN relationship immediately.
ANX
Dofasco and the Outside Processor may wish to establish a link using
a private internet service such as the Advanced Network
eXchange (ANX).For more information see the ANX.com website.
Archiving
EDI Transaction sets must be archived. The lengths
of time for archiving
has been established to be for a period of 7 years.
Original Documents
EDI documents or printouts of them, shall constitute
an original when
maintained in the normal course of business.
Implementation Guide Maintenance
Dofasco will provide Outside Processors and Storage
Facilities with
updates to the E.C. Program Implementation Guide.
Data Accuracy
It is the responsibility of the sender to ensure
all data sent is correct and valid.
997 - Functional Acknowledgment
A Functional Acknowledgment (997) must be received
by Dofasco
within 24 hours of receipt of any EDI documents.
856 - Advance Ship Notice
The 856 - Advance Ship Notice (ASN) transaction
must accurately
reflect the contents of the shipment and must arrive before the
truck at Dofasco, the Outside Processor or the customer’s plant.
870 - Production Reporting
Production Reporting (870) data must arrive at
Dofasco no later than 7:00 a.m.
the next business day.
Transmission Fees
Dofasco will pay the sender interconnection, mailbox
and transmission fees
for all documents to the supplier's VAN mailbox. Similarly the Outside
Processor will be responsible for any interconnection and transmission
fees
for all documents to Dofasco's VAN mailbox.
ANX Fees
Dofasco and the Outside Processor are separately responsible for their
own ANX fees.For more information see the ANX.com website.
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